ybot doesn’t understand me, or fallback doesn’t hear me say ‘stop’

This problem is likely to occur due to a noisy background environment.

ybot is equipped with a noise suppression feature, however louder environmental noises can override this functionality, leading to user voice recognition issues

Solution:

  • Move somewhere quieter: ensure sessions with ybot take place in a quiet environment to minimize background noise. Remember, the loudest noise typically wins.

  • Noise reduction headsets: consider using noise-canceling headphones or earbuds to further reduce environmental noise and improve voice recognition accuracy.

Need more help? Speak to support.