Voice Commands

  • Start/Stop button: Selecting this will start your selected copilot. While you are in a session the button will turn into a ‘Stop' button and selecting this will terminate your session but keep your progress in memory. Selecting 'Start' again will allow you to continue with a session where you left off.

  • Responses: Most questions require specific responses, but for some responses ybot will accept longer responses.

  • Unaccepted responses: If you respond with an answer that ybot will not accept, ybot will present you with a 'fallback' for that question and will list the acceptable responses. A fallback will be heard any time ybot needs a specific response to something, but an expected response option was not heard.

  • 'Interruption': At any time during a fallback, you can say 'stop' to interrupt. Give ybot a second to start listening to you, and then respond with the responses you wish to submit for that question.

  • Skip logic: Depending on how your copilot was set up, there may be skip logic built in. This means you may be able skip some questions that are not required.

  • ‘Back’: If you would like to go back to a previous question, just say 'back' and ybot will go back one question. You can also repeatedly say 'back', and you will continue to go back to one question each time you say it.

  • Stop button: If you hit the stop button or you lose internet connectivity, you can select start again and the copilot will ask you if you would like to resume where you left off. If you say yes, ybot will continue where you left off. If you say no, the data you previously submitted will be available in your platform.

  • ‘And’: For some questions where more than one responses are accepted, use ‘and’ in between your multiple responses, for example, “1 and 3 and 5”.

Need more help? Speak to support.